Vendooly
// Diagnosis

Sales dropped. Now find out why, not what it might be.

Every guide lists the same six causes. None of them can tell you which one hit your account last Tuesday. That answer is in your data — across sessions, Buy Box status, stock levels, price position and ad spend — and pulling it together by hand is an afternoon. Connected, it is a question.

You"Sales are down about 30% since the 12th. What changed?"
Assistant via VendoolyCompares the period against the previous one across sales, stock, Buy Box, price and ads — and reports which causes the numbers support.
You decideRestock, un-pause, reprice — each proposed change shown before it happens.
Your data · your conclusion
The six causes

Each leaves a different fingerprint.

Knowing the list is not the hard part. Matching it to your account is.

Featured Offer lost

Traffic holds, orders fall on specific ASINs. A competing offer took the Buy Box, usually on landed price.

Stock

Out of stock, or low enough to lose the offer. Often affects a handful of SKUs that happened to carry the month.

Price position

You did not change price — the market did. Your relative position moved even though your listing looks identical.

Advertising

Budget exhausted mid-month, a campaign paused, bids cut, or a keyword lost placement. Traffic falls before orders do.

Listing health

A suppressed listing, a policy flag or a content defect quietly removing visibility.

Real demand

Seasonality, a competitor's promotion, a category shift. The only cause you cannot fix — worth identifying so you stop spending against it.

How to work through it

Separate traffic from conversion first.

01

Did fewer people arrive?

If sessions fell, look at advertising and visibility: exhausted budgets, paused campaigns, lost placements, suppressed listings.

02

Or did the same people stop buying?

If traffic held and conversion fell, look at the offer: Featured Offer status, price relative to competitors, stock and delivery promise.

03

Then narrow to the ASINs that matter

An account-level drop is usually a handful of products. Rank the decline by revenue lost, not by percentage, and work the top of that list.

Fixing, in the right order

Cheapest and most reversible first.

Free and fast

Restock what ran out. Un-pause campaigns that were working. Restore budgets that ran dry. These recover sales without costing margin.

Costs margin

Repricing works, which is why it is tempting first. Do it after the free fixes are ruled out — and see the proposed price before it goes live.

Slow but start now

Listing defects and account health issues can take days. Open them early even when they are not the main cause.

Ask it about last month.

Connect one seller account free and ask what changed. The evidence comes back with the answer.

Start free
How it works today

Connect, ask, approve.

01

Connect

Sign up to Vendooly and authorize your seller account, and your Amazon Ads account if you want, through Amazon's official OAuth. No password in the chat, no developer registration.

02

Ask

Add Vendooly as a connector in Claude or ChatGPT (endpoint https://mcp.vendooly.com/mcp) and ask in plain English. The AI reads your real data, marketplace by marketplace.

03

Approve

Prices, stock, listings, bids, budgets and campaign state: the AI prepares the change, shows you before→after and runs it only after your explicit OK.

Prompts

3 prompts to copy tonight

Paste them into Claude or ChatGPT once Vendooly is connected. Questions read the data; every fix comes back as a proposal for you to approve.

  1. 01Compare the last 7 days with the previous 7. For every drop, tell me whether it matches a lost Buy Box, a stock-out or a change in ad spend.
  2. 02Why did sales of [ASIN] drop this month? Check price, Buy Box, stock and ads.
  3. 03Which 10 ASINs lost the most revenue this month versus last month? Rank them by money lost, not by percentage.
FAQ

Frequently asked questions

Why did my Amazon sales suddenly drop?

In practice it is almost always one of six things: you lost the Featured Offer to a competing offer, you went out of stock or low on inventory, your price moved relative to the market, advertising changed — budget exhausted, campaign paused, bids cut, a listing problem suppressed visibility, or demand genuinely shifted. Each leaves a different fingerprint in your own data, which is why guessing is slower than checking.

How do I tell a Buy Box loss from a demand drop?

Look at sessions and conversion separately from orders. If traffic held but orders fell on specific ASINs, suspect Featured Offer loss or price position. If traffic itself fell, look at advertising and listing visibility first. A tool with authorized access can compare both sides on the same ASINs rather than leaving you to reconcile two reports.

Can an AI assistant diagnose this for me?

It can do the evidence-gathering, which is the slow part. With Vendooly connected, the assistant queries your authorized sales, inventory, pricing, Buy Box and Sponsored Products data, compares the affected period against the previous one, and reports which of the likely causes the numbers actually support. The interpretation and any corrective action remain yours.

How far back can I compare?

Vendooly keeps a per-company analytics store with daily facts for sales, inventory, Buy Box, campaigns and keywords, so period-over-period comparison does not depend on re-pulling reports each time. Live API data is used when the current state matters, such as checking present stock or Buy Box status.

What should I fix first?

Order the causes by reversibility and cost. Restocking and un-pausing campaigns restore sales quickly and cheaply. Repricing works but costs margin, so do it after ruling out the free fixes. Listing and account-health issues can take days to resolve, so start them early even if they are not the main cause.