In this section
Public Vendooly guides organised by task and outcome. Support.
Troubleshoot a connection
Learn how to complete this task: Troubleshoot a connection with Vendooly while keeping the account, marketplace and supporting data visible.
How to reconnect Vendooly (ChatGPT, Claude, Amazon)
Vendooly uses three separate connections: the connector in your AI (ChatGPT or Claude), your Amazon seller account and Amazon Ads. If your AI can no longer find Vendooly or asks you to authenticate, reconnect the connector; if Amazon or Ads data is missing, reconnect it from the Marketplaces page in the app. It takes about a minute and the data already synced stays.